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Steam refunds aren’t the enemy of small devs, and the policy is worth protecting
Steam

Steam refunds aren’t the enemy of small devs, and the policy is worth protecting

Introduction The conversation around Steam refunds has been all over the place, and I’ve found myself disagreeing with almost everyone, which is always a fun position to be in publicly. Some of the anger is fair. Watching someone finish your game, praise it, and then refund it is frustrating. But I also think people are […]
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Indie devs, calm down. The Steam update everyone is losing their mind over might actually help you.
Marketing TipsSocial Media

Indie devs, calm down. The Steam update everyone is losing their mind over might actually help you.

Introduction Most players will barely notice Valve’s latest Steam store redesign. A few things have moved, the layout looks cleaner, and they’ll carry on with their day. But if you’re an indie dev, there’s one change worth understanding because the reaction to it has been loud and, honestly, a little panicked. I get it. Change […]

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Steam Is Changing How Players See Your Game, and Most Devs Will Miss Why
Marketing TipsSteam

Steam Is Changing How Players See Your Game, and Most Devs Will Miss Why

Introduction Steam is testing a new homepage update, and at first glance, it looks like a simple visual refresh, but it’s really, so much more. The update changes what players see before they ever click on your store page, which could shape how they judge your game, what catches their attention, and whether they decide […]

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Steam Store Page Optimization: Above-the-Fold Best Practices
Steam

Steam Store Page Optimization: Above-the-Fold Best Practices

Introduction I’ve said it before, and I’ll say it again: the space at the top of your About This Game section is prime real estate. It’s the first thing customers see after your header capsule, so every element needs to earn its place. Fill that space with fluff, repeated messaging, or the same artwork they […]

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Indie Devs: The Only Competition That Matters Is You vs You
Marketing TipsSteam

Indie Devs: The Only Competition That Matters Is You vs You

Introduction I recently posted a simple idea on Twitter (X) that blew up into a massive discussion: “Other indies aren’t your competition; the real contest is with yesterday’s you.” The discussion was fantastic. Some people agreed immediately, but others jumped in hot, arguing, “Of course there’s competition! Players compare games, and attention is limited!” And […]

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How to Announce your Upcoming Steam Indie Game for Maximum Exposure and Wishlists
Marketing TipsSteam

How to Announce your Upcoming Steam Indie Game for Maximum Exposure and Wishlists

Please note, this guide is not about announcing the release of your game, but announcing to the world that you’re developing it. If you’ve already announced it and the response was little or nothing, don’t panic, you can still create buzz for your second announcement. Introduction So, you’ve worked on your indie game for quite […]

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How to Improve the About This Game section on your Steam store page
Steam

How to Improve the About This Game section on your Steam store page

Have you ever stumbled across a Steam Store page, scrolled down to the ‘About This Game’ section, and found a real mess? More to the point, did you find it didn’t really inspire you or tell you much about the game? Could this scenario, perhaps, describe your Steam page? Do you consider the customers’ experience […]

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The Ultimate Guide – How to Respond to Negative Reviews on Steam and why Customer Relations is Important.
Marketing TipsSteam

The Ultimate Guide – How to Respond to Negative Reviews on Steam and why Customer Relations is Important.

I know some debate is swirling around whether you should reply to a negative review or not. Although no one answer is necessarily right or wrong here, in my years of customer relations, game development, marketing, and PR, I’ve come to believe that you can realize certain benefits if you respond the right way. Whatever […]

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3 Tips For Your Indie Game Main Capsule Image on Steam
Steam

3 Tips For Your Indie Game Main Capsule Image on Steam

Your capsule’s number one responsibility is to get your game noticed. It should clearly communicate what it’s about and what it offers. The goal is to attract the right target audience and give them a reason to click it. For example, if your game is co-op only, don’t just include one character, include multiple. By […]

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Twitter has improved Video Quality. No more pixelated Indie Game GIFs or Videos!
Social Media

Twitter has improved Video Quality. No more pixelated Indie Game GIFs or Videos!

Have you ever been puzzled why your Twitter GIFs/Videos looked… quite blurry? It seemed not to matter how much you modified your file. It just came out looking… pixelated. In my experience, a handful appeared sharp and crisp, but it was primarily due to the game’s art style. For instance, games with a brighter and […]

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